About Us

In today's competitive business environment, organisations have to focus their limited resources on their core business activities in order to stay ahead of their competitors. As technology advances and the use of the Internet gains momentum, hardware and software technologies are changing at an even greater pace. Keeping up and acquiring this cutting edge technology in order to be ahead of competitors could put an enormous strain on the organisation's resources.

Support When And Where You Need It Most

There's no such thing as "after hours" for your network. Even when you've gone home for the night, your computers and servers are still working to store and protect your organization's vital information. Unfortunately, hiring someone to stand guard over your PCs and servers at all hours of the day and night, is just not practical nor cost-effective.

With the Masaka IT Department you are essentially hiring a team of IT professionals to stand guard at all hours of the day and night. Our team of certified professionals is there when you need us - 24 hours a day, 7 days a week.

At Masaka, we understand that it is not merely about meeting or exceeding pre-agreed (Service Level Agreement) SLAs and performance metrics over a fixed period. We create long term service relationships that are engineered to adapt to your changing business needs. In short, our view to outsourcing is less of a customer-supplier relationship and more of a collaboration and trusted partnership that adds value to your business.

If you're looking for a company to work with that provides unparalleled knowledge, expertise, and quality in supporting the IT function for businesses just like yours, you've come to the right place. Call us today for a free consultation.